Services we offer

At PSM, we believe that your business is our business, and we aim to provide a full-spectrum service portfolio in the field of Asset Advisory Services and Facilities & Project Management. Our full range of services is illustrated.

Asset Management

What is Asset Management?

Asset Management is a systematic approach undertaking a well thought out method to the sustained management of assets as a critical aspect of the business. This management allows the efficient and viable delivery of Organisational benefits such as accessibility, economic development and sustainability The focus is on the assets being a means to an end, not an end in themselves.
The main processes in asset Management include:
Realisation and the accurate identification of a great need for the asset, which is dictated by Organisational interest, coupled with financial implications.

Providing the asset, ensuring its ongoing management and sustained rehabilitation. Operation of the asset; encompasses the realisation of the full potential of Life Cycle Costing and Refresh requirements.Disposal and environmentally safe removal of the asset when its continued existence poses a liability.

Operational Management

Are your operations as time/cost effective as they could be?

In business, time is money. If either isn’t managed effectively, it can cause a leak on the business’s revenue. Part of Operations Management is the rectification of this, as well as optimisation of the internal processes, making your money go further.

Additionally, operations management can assist in finding out the efficiency of business processes, giving you the information you need to discard, merge or add additional processes. This information is paramount in the micromanagement of business operations.

Can you afford to turn a blind eye to these measures?

Service Management

Service Management involves the coordination of contracted maintenance that is arranged once an inspection has been completed

One benefit of Service Management is the minimisation of technician visits. By maintaining effective communication with site technicians we can ensure that they are prepared for their jobs with the right tools and parts and ensure the problem is rectified on the first visit.

Fit-Out Management

User defined, cost effective construction services with peace of mind

Fit-Out Management involves the coordination of construction services based on the users’ specific needs for a particular job. More specifically, Plan Solution Management delivers this service in the following ways:

  • Creating regulation and standardised conditions for the equipment and infrastructure assets of individual projects.
  • Coordinating the timeline of alterations in relation to existing operations and equipment, with a focus on maintaining the conditional parameters of the technology used.
  • Selective management of contractors; coordinating the work between the general contractor and the subcontractor.
  • Monitoring Fit-Out compliance with appropriate industry standards.

An increasing demand for Fit-out and interior design services has been driven by companies seeking ways to attract and retain staff, optimise assets and provide effective and safe environments for their workforces.

Managed by our highly qualified and experienced staff we ensure the implementation of best practice in the fit out, strategic planning and project implementation process.

This enables us to provide the potential for significant savings while enhancing the delivery of services, ensuring the above benefits of Fit-Out management are fully realized.

Facility Management

Managing the efficiency, profitability and sustainability of the built environment

What is Facility Management?

Facility Management is an interdisciplinary field devoted to the coordination and management of the built environment, to ensure functionality in terms of safety, security and sustainability, while meeting the goals of the organisation at best-cost. The key focus of Plan Solution Management’s Facility Management is cost-effective, long-term utilisation and preservation of an organisation’s assets.

The scope of these assets extends to physical building features and fit-out, as well as essential building services, such as power, building monitoring systems, life cycle and safety systems, and other operational requirements including plumbing.

Facility Management (FM) generally relates to large commercial or institutional spaces with complex management requirements, and necessitates the seamless integration of people, places, processes and technology. This is best managed by a full-spectrum, integrated approach.

The primary function of Facility Management provided by Plan Solution Management is to manage and maintain the optimum functionality of the built environment, by:

  • Reducing the environmental impact of the facilities used.
  • Managing repairs, maintenance and technical services to optimise efficiency and minimise operational life-cycle costs of assets and facilities.
  • Ensuring that facilities contribute efficiently to the productivity and profitability of those people who utilise a facility.

As well as being a wise long-term business investment, the utilisation of Facility Management measures is fast becoming an essential component in the effective running of organisations. Facility Management is one of Australia’s fastest growing and diversified industries, and with good reason. The multi-disciplinary approach of FM enables it to play a vital role in the realisation of business objectives and the coordination of the daily operations of facilities and the organisations that use them. This integrated approach enables organisations to work towards consistent, long-term efficiency, profitability and sustainability in an increasingly unstable economic climate.

Facility Condition Audit

Ensuring long term sustainability by identifying concerns, engineering a solution and acting upon it

Facility Condition Audits provide a powerful roadmap for Plan Solution Management in ensuring that financial resources dedicated to facilities management are used effectively by focusing on the most critical facility needs. Our Facility Condition Audits involve Plan Solution Management staff creating a complete inventory of the facility, its equipment and other infrastructure assets. This is developed into a comprehensive database of knowledge enabling an assessment of the performance and physical condition of buildings and contents. By identifying any building deficiencies early we can effect an appropriate solution and drive long term cost savings in the facility maintenance program. Modern up-to-date facility assessments are designed to be closely linked with the mission of the company; long term sustainability is key.

Once our experienced team has thoroughly inspected the facility, a summarized audit of the data is developed. This can be customized to individual requirements displaying any information, in any format required by the client. This information can then be used to:

  • Review the facility’s performance and building condition.
  • Review the status of the building’s Fit-Out components.
  • Define both corrective and preventative maintenance requirements.
  • Eliminate unsafe building conditions and equipment.

As there are rarely sufficient funds to meet every facility maintenance need, this information allows the client to allocate funds to critical areas where they are needed most.

Training QA / OH&S / Risk Management

What risks does my organisation face in today’s turbulent environment, how can I safeguard against them? What mitigation strategies should I adopt?

Training—Quality Assurance (QA) / Occupational Health & Safety (OH&S) / Risk Management
is now a mandatory requirement for virtually every organisation. Industry and Governments today are rife with challenging scenarios created by risks and uncertainty. These come from a variety of sources including natural disasters, workplace accidents as well as maintaining the safety, health and welfare of clients and staff that are within the workplace.

Any organisation open to these vulnerabilities faces a potentially negative impact to their daily functions, operational activities and financial performance. It is far better to deal with safety issues before they become a problem and instigate mitigation for all potential activities.

We at Plan Solution Management have taken a proactive approach in designing and implementing measures and mitigation strategies to prevent incidents from occurring. However, should an incident occur we have the expertise and resources available to take appropriate action and effectively manage and reduce the impact.

Plan Solution Management understands the need for a successful business to have effective and tailored OH&S plans. To this end we have created accessible E-Learning packages to suit your individual needs. Our OH&S E-Learning training packages allow employees to learn at their own pace. Additionally, Plan Solution Management staff can provide independent advice and expertise for these sensitive OH&S issues.
Using the latest standards in safety practices including educational videos demonstrating the procedures in a practical manner. The courses’ comprehensive resources will ensure that your staff have the knowledge and information required to keep not only your employees safe, but your business safe from possible financial penalties & criminal convictions.
Can you afford to take the risk? Consider the options Plan Solutions Management can offer:

  • Flexibility—Staff can learn and do the exam in their own time and at their own pace.
  • Efficiency—E-Learning reduces the time staff are away from their work place, therefore maintaining productivity levels.
  • Practical—OH & S standards are reinforced in the workplace leading to increased staff awareness while still doing their job effectively.

Sustainability Management

Predicting and responding to change in the economic, social and environmental climate

Why businesses must plan for sustainability?

In today’s tumultuous business climate, failing to plan for sustainability is a mistake that organisations focused on maintaining viability can not afford to make. It is imperative that Organisations implement a holistic approach to their business operations and adopt a positive public conscience as part of their operational activities.

Mounting pressures on organisations including increased costs of compliance, the need to conserve precious natural resources and maintain a respectable public image present huge operational implications.

Plan Solution Management’s sustainability management services enable organisations to predict and respond effectively to these potential environmental, social and economic risks and opportunities, thereby securing increased efficiencies and profitability well into the future.

Sustainability Management undertaken by Plan Solution Management is developed from our asset infrastructure audit process which will identify ways to assist the implementation of a methodology for ecological sustainability, specifically for your building maintenance program. This audit will achieve the needs of your present sustainability requirements without compromising the needs of future generations.

Plan Solution Management’s preventative maintenance plans detail the steps required to ensure the long term sustainability of our client’s assets, capturing all aspects of economical, environmental, social and cultural sensibilities. Conservation and preservation are our key concepts in working towards a long term solution with positive outcomes for your organisation.

Project Management

The power to gain greater control and transparency within your operating environment through effective Project Management

Simply put Project Management is the application of knowledge, skills, tools and techniques to project activities to meet the project requirements. Plan Solution Management’s key to Project Management is based on a desire to lead with strong conviction and dedicated customer focus. Our managerial role dictates a structured approach yet versatile and simple. Our experienced staff will be highly knowledgeable of the process and methodologies, utilise the most accurate and timely information and take lead in the planning process, execution, control phases, transition and close-out.

It is imperative that facility managers are included in the integral early design phase to ensure they are engaged in the delivery of a suitably planned facility that lives up to expectations in terms of life cycle and optimal operational conditions.

Plan Solution Management, Project Management services enable this approach by identifying the crucial role of the facility manager and integrating this role in the early design and planning stages.

By fostering effective communication and transparent framework, Plan Solution Management will provide project management for facilities across any and all levels. Setting up an early and effective dialogue with the facility manager will ensure that the facility’s needs will be best handled and deliver the full requirements of the project.

Strategic Management

A sound strategic plan is essential to the future of your business

Have you ever tried to get someplace without a clear indication of how to get there, or even where it is? In the same sense, running a business without a clear plan is equally as difficult. This is where Strategic Management comes in.

Strategic Management is broken down into 3 steps.

  • Situational Analysis – A analysis is performed, factoring in your and competitors business
  • Objective Analysis – As the situation is being analysed, objectives are formed, in the interests of the business, CEO’s and other deciding parties.
  • Reflection – As the business operating environment & the business itself changes, previous objectives may need reconsideration/updating to be more congruent.

Space Management

Are you getting the most from your space?

Often, space management is considered an aesthetic or pedantic. But what you may not have considered is that rental prices are on the rise & the need for office space will increases as the company grows. Space lost to storage or improper space arrangement is deadweight.

This is where Space Management comes in. Not only will it free space, it will also ensure that that the office complies with the needs of the company & OH&S Guidelines.  Also it will give you the information at your fingertips to see how your space is being managed, with easy access information.

That is the difference PSM can offer.

Business Management

When you’re too busy to manage your own business, who can you trust?

Whether you are managing a small group, or a 1000+ employee company, effective management of your business is core to achieve your goals. Experience speaks louder then word & PSM’s experience “speaks” with extensive experience in management at all levels. When it comes down to managing your business, who will you trust?

The people that makes your Business their Business, Plan Solution Management

Personnel Management

More commonly known as human resources management Plan Solution Management assists in managing an organisation’s most valued asset – its staff. This management service we provide involves the hiring of an organisations‘ employees, developing their resources and maintaining their services in alignment with the job and organisational requirement. This assists the organisations in meeting strategic goals by attracting, and maintaining employees and also to manage them effectively.

Additionally we also offer E-learning facilities for on the job training in a variety of disciplines to increase the inherent value in staff.

Maintenance Management

As well as recommending the maintenance works to be carried out on a facility PSM also manages their coordination and implementation. Similar to our Project Management this service establishes a clear dialogue between ourselves, the contractor and the facility manager.

This transparency allows PSM to effectively manage the coordination and implementation of all maintenance services for a facility. This ensures a consistently high level of work, improved communication and a reduction in lag time from when the maintenance work is commisioned to when it is completed.

Financial Management

Financial management/planning are important for both an individual and business enterprise in ensuring a positive cash flow and promoting future success. Our financial reports document both the defect (current) and preventative maintenance costs allowing the client to effectively budget their maintenance funds.

At certain points in an asset’s lifecycle there are increased costs due to the need to replace and overhaul. The client can set aside money for these expensive periods and accrue interest on it, at the same time they’re safeguarding their organisation from costly surprise expenditures.